1. Introduction
Welcome to G-Sports. These Terms & Conditions govern your use of our website and the purchase of our custom sports apparel and performance gear. By accessing our website or placing an order, you agree to be bound by these terms.
2. Products & Services
G-Sports specializes in custom-made sports kits and performance apparel for various sports, including but not limited to football, rugby, basketball, athletics, cricket, and hockey.
All products are manufactured based on customer-selected designs, colors, sizes, and specifications. Due to the custom nature of our products, slight variations in color or fabric texture may occur.
3. Custom Orders & Design Approval
- All custom kits are produced only after final design approval by the customer.
- Customers are responsible for reviewing designs, logos, text, sizing, and colors before approval.
- Once approved, designs cannot be changed.
- G-Sports is not responsible for errors approved by the customer (including spelling, colors, or sizing).
4. Pricing & Payment
- Prices displayed on the website or quoted are subject to change without prior notice.
- All prices are exclusive of applicable taxes, duties, or shipping fees unless stated otherwise.
- Full or partial payment may be required before production begins.
- Orders will not be processed until payment is successfully received.
5. Production & Delivery
- Production timelines vary depending on order size, design complexity, and season.
- Estimated delivery times are provided as a guideline and are not guaranteed.
- G-Sports is not responsible for delays caused by shipping carriers, customs clearance, or events beyond our control.
- Risk of loss passes to the customer upon dispatch of the order.
6. Shipping & International Orders
- We deliver products across the world. For international orders:
- Customers are responsible for customs duties, taxes, and import fees.
- Delivery times may vary due to customs processing in the destination country.
7. Returns, Refunds & Exchanges
- Due to the custom-made nature of our products:
- Returns or refunds are not accepted for custom orders unless the product is defective or incorrect due to our error.
- Claims for defective or incorrect items must be made within 7 days of delivery, along with supporting images.
- Approved replacements will be produced or refunded at our discretion.
8. Sizing & Fit
- Size charts are provided as a guide only.
- Customers are responsible for selecting correct sizes.
- G-Sports is not liable for fit issues arising from incorrect size selection.